Thanks for your visit in Zanpa Shoes, wish you a good shopping experience there, below is some FAQ for your easier order
How could I choose a fit size:
It’s going to be better to select the size at a foot length,if you don’t seem to be sure, the convenient way is to contact us for size suggestion.
What if I wish to cancel my order?
Please send us “Cancellation Request” before the order used to be delivered, hope your kindly understanding it’s not able to cancel once delivered?
How can I get my parcel sooner than estimated delivery date:
Generally the delivery date would be in 10-25 days sincere order confirmed, or choose the expedited delivery. Or call local courier for hurry delivery home once arrive local.
Dear my friend,please contact us first with any problems, we will be able to assit with your order at the first time, in case you are satisfied with our service,please leave us good feedback.Thank you!
Ship Time: Generall you’ll receive parcel after 10-20days since you place the order, the delivery time 4-5 days show on is a dispatch date please kindly understanding. Any speacial request on delivery date please contatc us freely.website
Packing: We send them by box, and any special request on packing or Gift card please contact us to service.
Returning Policy: Any returning request within 30 days after receipt will be accepted. Please do not worry.
Size Suggestion: Hesitate on Size and Color? Please freely contact us to give you suggestion and more image on color.
Heel Height : CM